You can view transactions, reprint receipts and gift receipts, and recall for return. Recalls a previous transaction by its receipt number to return some or all of the products. The next scanned product is shown as a returned product that has a negative quantity and price. Performs a return of individual products. Searches for a product by navigating to the product search page in the POS. Resets the quantity on the currently selected line to 1. Overrides the price of a product, if the product has been set up to allow for price overrides.Ĭhanges the quantity of a line item in the transaction. Voids the currently selected line item from the transaction.Īdds a comment to the selected line item in the transaction. Looks up the price for a specified product. IDĪdds a specified product to the transaction. Some operations may have changed or may not be available in previous versions.įor additional details regarding offline features and configuration, refer to the Commerce offline implementation and troubleshooting article. The operations listed below apply to the latest version of Commerce. Welcome screen – An operation can be invoked from POS button grids that are configured on the POS welcome screen.Transaction screen – An operation can be invoked from POS button grids that are configured on the POS transaction screen.User operation – An operation can be assigned to buttons in POS button grids that are part of a POS screen layout.The following columns specify where the operations can be invoked: The table also specifies where in the application the operations can be invoked, and whether they are available when the POS is in offline mode. The table below provides details about the operations that are available in the Store Commerce app and Store Commerce for web. Others are features from Microsoft Dynamics AX 2012 that aren't currently supported. Some of these operations are locale-specific operations that require additional extensions and configuration. Some operations aren't currently available in the Store Commerce app or Store Commerce for web. Other operations are part of the main POS application, and are invoked either from on-screen buttons or as part of other workflows or processes. To make an operation available to be added to a button grid in button grid designer, it must first be marked as a user operation on the POS operations view in Commerce headquarters ( Retail and Commerce > Channel Setup > POS setup > POS > POS Operations.) Users can then select the buttons to invoke the operations and perform their function. Many operations can be added to buttons in the POS button grid. Operations are configured and managed in the Dynamics 365 Commerce back office. Most actions that users take in the point of sale (POS) are considered operations. For more information about preview releases, see One version service updates FAQ. The content and the functionality are subject to change. Some or all of the functionality noted in this article is available as part of a preview release.
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